From Faith to Function: Exploring the Psychosocial Pathways Linking Spirituality and Religiosity to Employee Performance via Work Engagement in the Pakistani Banking Sector

Abstract

This study explores the relationship between spirituality, religiosity, and employee performance in Pakistan's banking sector. Given the mixed findings in existing literature, particularly concerning religiosity and the impact of spirituality on employee performance, this research provides new empirical insights from Pakistan’s Banking industry. It examined the mediating role of Employee Engagement and its impacts on the performance of the employees of the conventional bank. A quantitative approach was adopted, focusing on employees in conventional banks. By using a non-probability convenience sampling method, the required data were collected from 200 respondents from the top five banks in Karachi City. The study tested a set of hypotheses with the help of SEM modeling using the SmartPLS PLS4.0 version. Therefore, the results revealed that certain dimensions of spirituality and religiosity affect employee performance. These findings provide valuable insights for banking employees, The study suggested some strategies to enhance employee motivation and employee performance through spiritual and religious practices by mediating the effect of Employee Engagement.